Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing and using Solvbox services, you accept and agree to be bound by the terms and provision of this agreement.

2. Service Description

Solvbox is a platform that connects entrepreneurs with proven business solutions through case studies and expert connections. We provide access to real-world business strategies and implementations.

3. User Responsibilities

Users are responsible for maintaining the confidentiality of their account information and for all activities that occur under their account. You agree to use the service only for lawful purposes.

4. Payment Terms

Subscription fees are processed securely through our payment partner Paddle. All payments are subject to Paddle's terms and conditions. Fees are non-refundable except as specified in our Refund Policy.

5. Intellectual Property

The content, features, and functionality of Solvbox are owned by Solvbox LLC and are protected by international copyright, trademark, and other intellectual property laws.

6. Limitation of Liability

Solvbox LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the service.

7. Termination

We reserve the right to terminate or suspend your account at any time for violations of these terms or for any other reason at our sole discretion.

8. Governing Law

These terms shall be governed by and construed in accordance with the laws of New Mexico, USA.

Contact: For questions about these Terms of Service, please contact us at info@solvbox.com

Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include your name, email address, and usage data.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send communications, and ensure security.

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

4. Payment Processing

Payment information is processed securely by Paddle, our payment processor. We do not store your payment card information on our servers. Paddle's privacy policy governs the collection and use of payment information.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website.

Contact: For questions about this Privacy Policy, please contact us at info@solvbox.com

Refund Policy

Last updated: January 2025

1. Refund Eligibility

We offer a 14-day money-back guarantee for all Solvbox subscriptions. You may request a full refund within 14 days of your initial purchase if you have not actively used the service.

2. What Constitutes "Active Use"

Active use includes:

• Saving more than 5 case studies to your Solvbox
• Contacting experts through our platform
• Downloading or accessing premium content
• Using the service for more than 7 consecutive days

3. How to Request a Refund

To request a refund, please contact our support team at info@solvbox.com within the 14-day window. Include your account email and reason for the refund request.

4. Processing Time

Approved refunds will be processed within 5-10 business days and will appear on your original payment method. Processing times may vary depending on your bank or payment provider.

5. Subscription Cancellation

You may cancel your subscription at any time through your account settings. Cancellation will prevent future charges but will not result in a refund for the current billing period unless eligible under this policy.

6. Exceptions

Refunds are not available for:

• Accounts terminated for violation of our Terms of Service
• Requests made after the 14-day period
• Accounts that have actively used the service as defined above

7. Payment Processor

All payments are processed through Paddle. In case of payment disputes, you may also contact Paddle directly through their support channels.

Contact: For refund requests or questions, please email us at info@solvbox.com

Contact Us

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